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Agent and Small Business Communication Solutions

Introducing the next generation of local and toll free numbers, Virtual PBX, advanced voicemail, and virtual office solutions. With Grasshopper Communications, small businesses, entrepreneurs, and insurance sales professionals can have a communications system that functions similar to the million-dollar PBX systems FORTUNE 500 companies use. The VirtualOne solution will make your small business look more professional and attractive to potential customers. One toll free and/or local number that can be customized to meet the needs of any small business or sales professional.
Grasshopper - Small Business Virtual Phone System. $9.95 a month Signup Today

Toll free number accessible from anywhere in North America, local number accessible worldwide. Supports an unlimited number of incoming calls so callers never hear a busy signal. Designate mailboxes for any use you want.
Each mailbox can have its own call forwarding number, so "Operator" can forward to your cell phone in New York and "Sales" can forward to a home office number in Los Angeles. Callers hear music-on-hold while waiting to be transferred.
Provide employees with their own mailboxes that can be checked via phone or online, regardless of where they are. Voice messages and faxes can be forwarded to an email address as audio or picture attachments.

A Professional Main Greeting

When calling into your VirtualOne toll free or local number, callers will hear a main greeting which you record. In your greeting, you will instruct them to choose an extension or dial 8 for the dial-by-name directory. Once they select an extension, they are taken through a call flow that has been designated for that specific mailbox. For example, a caller dials 1 for sales. They are then placed on hold, with music, while the Sales Mailbox calls your cell phone to transfer the caller to you. If you choose to accept the call, dial 1 and begin speaking. If you do not answer your cell phone or choose not to answer the call, the caller is sent into the Sales Mailbox. When a message has been left, the Sales Mailbox can notify you of the message instantly by calling you, emailing you the message in audio format, and/or page you. Each mailbox can be designated for a different "department" or employee, and you can have an unlimited number of mailboxes on each toll free number, each with its own unique call flow, voicemail, and notification options.

Multiple Extensions and Mailboxes

You can have mailboxes/extensions give more information about your products and/or services. You can have callers choose an extension to be connected to sales, the operator, technical support, or any "department" you choose. These "departments" can all be handled by you or by different employees nationwide or in your office. You can also forward all calls to one number (cell phone, home phone, office phone) and know what the caller is calling about. You can have both department and employee extensions on the VirtualOne system. For example, assign extension 1, 2, and 3 for sales, support, and billing and 704 through 708 for employee extensions. Callers can also choose 8 from the main menu for the dial-by-name directory. Program your system to call Employee A's cell phone, home phone, or office phone whenever a caller wants to speak to a sales representative. You can have the system call Employee B if Employee A is on another line, or does not pickup. Increase message organization with email forwarding. Each mailbox can have a different email address to forward messages to. Therefore, a message left on your mailbox will be forwarded, as an audio attachment, to your personal email. With the $10 monthly fee for this feature, an unlimited number of mailboxes can have unique email forwarding addresses. This way, you and your employees can listen to and save messages right on the computer. Fully Customizable

The mailboxes, greetings, call forwarding numbers, and notification options can all be customized to create either a simple toll free voicemail system or a full featured phone system. Use it strictly for marketing and sales generation where callers listen to a message and leave a voicemail. Use it to unify all employees under one toll free number, regardless of their location so that each employee will have their own mailbox. Sales professionals can use it to make themselves more accessible to clients.

No busy signals

Your toll free number will be able to handle an unlimited number of calls, so callers never hear a busy signal. If they dial an extension and you are busy or choose not to accept the call, they are simply placed into voicemail.

24/7 Marketing/Sales

The optional Virtual Marketing Extensions feature will allow the caller to receive more information about your company or service via sub-menued recording-only extensions. For example, the caller dials 1 to learn more about your company. They can then dial 1 for store hours, 2 for directions, 3 for a company history, and 4 for upcoming events. After listening to a message, they can either choose to go back to the main menu, leave a message, or hold to speak to someone. Accessible Online, Email, and by Telephone

When a message has been left, you can have the mailbox call you and play a prerecorded notification, email you the message via an audio attachment, or page you. You can turn Web & Email Delivery on/off at anytime and each mailbox can have different notification options. Messages and setup options can be accessed both online or by phone. So regardless of where you are, you can always be in control of your voicemail system.

Grasshopper - Small Business Virtual Phone System. $9.95 a month Signup Today

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